Payment & Shipping

Posted by airsoftpaintballmask On June 26, 2012 313 COMMENTS

Payment & Shipping

PayPal Acceptance Mark


Payment : We accept payment by PayPal that safe and easy. Other method please contact us first.
Shipping : Shipping will be made within 3 business days after clearly payment. However, We always ship your item(s) on the next business day after receive your payment by Thai Airmail, Thailand. Estimated time delivery is 10-24 days up on your location.
(1) When using PayPal makes sure your mailing address is confirmed.
(2) If you make a payment by other method, please send your address to my email
(3) If you need express shipping, please contact me for information.
(4) Shipping fee is  $20 and discount $5 for next each additional item.
(5) After your item was shipped out, we will inform you via email.

100 % Satisfaction Guarantee

Return policies:
1. Please email to us for return your item if you are unsatisfied.
2. Item must be returned in original condition within 7 days. (Buyer must be paid the postage fee.)
3. All Refund is base on bidding price or fixed price. Shipping fee is not refund.

313 Responses so far.

  1. sunil says:

    i would like to know if there is further discount as i have to resell in my shop in malaysia

  2. Finn says:

    how long would express delivery take to the UK and how much would it cost?

  3. airsoftpaintballmask says:
  4. iamosirisx says:

    i orderd a mask about ten days ago, i would like to know if it has been shipped and if there is a way for me to track it. i have tried emailng but have recieved no response and there is no tracking number that came with the email. thank you.

    • airsoftpaintballmask says:

      yes sir your mask was shipped alredy. However, can I have your full name and address again to find your tracking number.


      • iamosirisx says:

        Excellent. My name is Stuart Bryans although when I filled out my order I may have misspelled my last name Bryas you can try either. My address is 3695 tamarack circle. Thank you.

      • iamosirisx says:

        No need for the tracking number as it has arrived. Thank you very much, the mask is very comfortable, very well done,and is perfect. I will definatley do buisness with you in the future and i will urge others who are interested to purchase them. Thank you again and good luck in the future.

  5. Holly a says:

    I’m trying to purchase a mask but when it redirects me to PayPal I’m being charged twice for shipping so the total is 140 instead of 120……..I’ve tried doing it a couple times but it’s not working.

  6. van acker timothy says:

    do you ship to belgium ?

  7. Dryen says:

    Hello, I have on question, you made shipping to others countries? I live in Brazil.

  8. Hi, I would like to know if delivery is available to Russia and how long does it take.
    Thanks in advance.

  9. VILLETTE Josselin says:


    Je suis un revendeur français. J’aimerai, si possible, avoir un échantillon gratuit pour que je puisse tester moi meme la qualité des masques.



  10. Jason says:

    i ordered a mask January 12th and I still havent received it. Can you please send me a tracking number so I can track the package. My order ID# 1016.

  11. Jeroen says:

    Hi, I’m from the Netherlands and I really want to buy one of your masks!

    I was only wondering how much it would cost me in total to buy the black mask without anything on it (85 dollars if I remember correctly). I tried the calculate your shipping thing but it said that it would only cost me $1. This is not true of course, since I live pretty far away from America.

    So my question: How much will the mask cost with shipping costs included, when sent to the Netherlands.



  12. Paolo says:

    Hi can I please get my tracking number? Also how long does it normally take to ship to Florida? Thanks! Order number was 1066

  13. Jeroen says:

    Thank you for the quick reply!
    Now I see something about the shipping fee is $20? Is this just the shipping costs, $26 in my case? Or is this something extra?

    I know I might be stupid but correct me if I’m wrong: The total will be $111,- right?

    Also I would like to know what the other ways of paying are?

    - Jeroen

  14. Raphael says:

    how long would express delivery take to Canada and how much would it cost?

  15. Paolo says:

    Still waiting on a response. I have sent two emails and commented on here. I need tracking number!

  16. Stefan says:


    I’ve a question. I want a badass AO2 mask but I noticed there is actually another site like this ( this one airsoft masks dot net ). And I really wonder which one is the right? I thought this is the real site because of some ratings. Could you give me anny prove?

    Gr SteeF

    • airsoftpaintballmask says:

      This this the real one, that site copy my picture and fake to be me. If you buy fromthat site, you will lose your money and get nothing sir

      • Stefan says:

        What do I have to pay in total when I buy 2 masks of 100 USD a piece wich must be shipped to the Netherlands? And how long does it take to receive my masks after ordering?

        Gr SteeF

  17. Nicolas says:

    Hi, i want to buy a mask, how much it will cost to ship to Italy, and how much time it take to be delivered? Is there any possibilities to have a FedEx or UPS shipping?

    Thanks in advance

    • airsoftpaintballmask says:

      Shipping cost is $21 sir and delivery time is 11-21 days for post. If you want FedEx it will cost more than $100 sir

  18. Michael says:

    I placed a order with you guys about 6 days ago and I havnt recieved a tracking number. I would like to have it.

  19. Chris says:

    Hi I ordered a Darth Nihilus mask not too long ago and when I attempted to track my order it said my order wasn’t in the database, but I got the confirmation email saying payment was successful.

  20. Chad says:

    How long does it take for my order to “process” and begin to be shipped??

  21. Chad says:

    How is this being shipped like ups FedEx or regular mail??

  22. xAlphaWolf187x says:

    I looked on the Paypal receipt, and i think i entered the wrong Shipping address, my order number is 1205

  23. Chad says:

    Hey can I get my tracking number my order is 1202 and my email is… Thanks

  24. Facundo says:

    Hi, do you send to Argentina? How much for the ahipping cost? Thanks

  25. xAlphaWolf187x says:

    Im viewing my order and it says its order status is completed. But i havent recieved any mask yet..

  26. Chad says:

    My order also says completed but I haven’t received my mask either??

  27. Josiah says:

    I ordered about 2-3 weeks ago and still havent received my mask yet.. my order number is 1205

  28. Chad says:

    Nevermind the tracking number I just got my mask and it is amazing thank you sir!

  29. Raphael says:

    your website is secure?

  30. Paul says:

    I was wondering if you can dropship these masks as I would like to help you sell them so then I could afford to buy several lol

  31. Mike says:

    Is there any way you could possibly start to sell these on Amazon? If its no trouble for you I mean.

    • airsoftpaintballmask says:

      Yes I’m planing to sell on Amazon soon sir but now I really have no time yet.


  32. cara gostei muito das mascaras como faço para comprar uma
    tenho o jogo army of two e gostei de mais das mascaras
    me informe por favor

  33. Jem says:

    How much would shipping to Australia be? :)

  34. Drae says:

    I live in the US, where is it shipping from?

  35. Alex says:

    Hi, when I ordered my mask for some reason it selescted the wrong city, my order number is 1325. The street address and postal code are right the city just needs to be Barrie not Haliburton

  36. Alex says:

    cool got the mask looks awesome thanks!

  37. SRP says:

    Hi, could I find out who can I send an email to to inquire about my order? I payed for a mask several days ago and it still says it is processing.

  38. mitchell Kenney says:

    Hi there, I ordered a mask under the order number of 1339 and it says it’s complete but I haven’t received my order yet. Is it saying that it has shipped or that it should have arrived by now? thank you

    • airsoftpaintballmask says:

      Hi there!

      I see you make me order on 1 Sep. Then i shipped your mask around 3-5 Sep. However, my country is Asia, Thailand. It will take time about 11-25 days to your country. Estimate delivery time is 16 sep to 30 sep sir. Please wait for a while.

      Thank you

      • mitchell Kenney says:

        Perfect, thank you so much for clearing this up. I look forward to seeing your handiwork in person.
        Thanks again

  39. Paynkillaa says:

    Hi, It seem’s that the first reply I sent was deleted. My order is described as ”completed” even though I have been waiting for now 37 days and still did not received my order. I would like to know if there has been an error. Or if it could take more than a month.

  40. Juan José says:

    Hello, I would like to know two things, the first is: the mask cost me sending her to Colombia?. and the other thing I want to know is: you an email with which I can contact you? thank you very much.

  41. Roan says:


    Do you ship to New Zealand,how long will it take and is it USD that i need to pay in ???

  42. Garnet says:

    Do you guys have an email I can contact you at, I ordered my masks September 1 had haven’t heard anything from you yet. Thanks

  43. ShadowGuardian13 says:

    Hi , I have recently purchased a mask and I would like to track my order if it is possible , my order number is #1357.

  44. ShadowGuardian13 says:

    Hi , I have recently purchased a mask and I would like to track my order if it is possible , my order number is #1357.
    I live in USA.
    Thank you .

  45. Garrett hatchitt says:

    I live in south Carolina how long do you think that would take and h how much it’s shipping for the masks I’m thinking that bravo mask

  46. mike says:

    I ordered my mask on 10/03/13 and I haven’t received shipping information yet. Please confirm. I live in Texas, and I need an ETA.

  47. ivy says:

    I was just wondering how long would it take to ship to ny with express and how long without :)

  48. yomanitsnoah says:

    Hello Sir,
    I ordered a mask on October 16th. The status on this website says it is still processing. Is it normal for it to take a week for processing? When will it ship? I live in Colorado, USA. My name is Noah Parmelee

    • airsoftpaintballmask says:

      Hi there!

      I shipped your mask since 17-18 Oct already but I just forgot change the status sir. Don’t worry :)


  49. Mortsleam says:

    I made an error In my address I checked the shipping address and it says the state I live in is ACT But I live In NSW.

    My order number is 1397.

    I do apologise for this.

  50. Aussiewolf says:

    Hi i placed my order 5 days ago what time may i expect the order to be shiped to me? order #1395 email:

  51. Diego Villalón says:

    yo soy de Chile, cuanto costaría la entrega?

  52. Mortsleam says:

    I may have had a problem with my order it says that my order is complete but I haven’t received the package yet. I don’t know the proper procedure for this could you please contact me as soon as possible thank you.

    My order number is 1397 and my email address is

    Sorry for the inconvenience.

  53. paul says:

    hi I placed my order 8 days ago so wen should I expected to have it arrive

  54. paul says:

    ps thank you

  55. Mortsleam says:


    I have place 2 comments previously regarding my order: 1397
    It has been 31 days since I have placed my order. The paypal email address is :
    I’m wondering how many more days until my package arrives and it’s current where abouts.

    Thank you

    • Mortsleam says:

      Package arrived sorry for the inconvenience I was a bit worried because I wasn’t receiving any responses.

      Thanks it’s exactly the way I ordered it.

      Have a nice holiday


  56. hi im from Tijuana Mexico, i would like to order a mask but i cant find how to do it?

    do i need to create a profile?

    i really interested in your product, can you help me?

    thank you for your time.

  57. Nathan says:

    Just out of curiosity, where is your buisnes based?

  58. MvanS says:

    Hello, what other shipping options is there to South Africa?
    And how much would it cost?

    Thank you

  59. youmadbra says:

    I just ordered one of your completely bada$$ masks, but I was wondering if needed to tell you that I need it paintball. If you wouldnt mind letting me know I would appreciate it. Thanks in advanced.

  60. youmadbra says:

    I would like to make my paintball marker the same color scheme as the mask, as well as the design is there anyway you can email me the colors?

  61. youmadbra says:

    Hello again im just checking in on my order it hasnt changed from completed in 12 days, I was wondering if it has been shipped yet. Please let my know thank you.

  62. Jarod says:

    Hi, you deliver to México? and what is the cost


  63. jorge sesma says:

    can I get my tracking nu
    mber my order is 2169 my e mal is hace 15 days wating My mask. And not receving nothing.

  64. Robert says:

    Ordered two masks on June 10th. Order #2140 order #2139 It’s July 12th and I haven’t received anything . Wondering if u could help me find them. My card has been charged already for both

  65. goldo says:

    I order the bob mask but dont know my tracking num can u send plz my email is

  66. Patrick says:

    Hi, I just wanted to check if you are still selling masks? I wanted to buy one but I need to know if you are still in business first.

  67. Luxuriax94 says:

    Hello, Just wondering. After paying for a mask how long till after the payment will it take when it will be shipped out?

    • airsoftpaintballmask says:

      I shipped all airsoft mask and paintballmask within 3 days after get cleary payment. Then it will take time around 11-21 days to your country sir.

  68. EarsplittingLeon says:

    I would like to know were to find your number please

    • airsoftpaintballmask says:

      follow above website. Choose “post/EMS” then track it. Choose Thailand then put your number and track it again. If you want to know that parcel reached to your country or not yet, choose “ Select country” then choose your country and track it.


  69. Roger Oliveira says:

    How much is express post to Australia and how long does it take Perth Western Australia

  70. Neozular says:

    Hey can i get my tracking number from you?
    My order was # 2389
    Thanks in advance!

  71. Order 2374 says:

    When will the item ship. Payment was made on 9/17/14. Please also send a racking number

    • airsoftpaintballmask says:

      follow above website. Choose “post/EMS” then track it. Choose Thailand then put your number and track it again. If you want to know that parcel reached to your country or not yet, choose “ Select country” then choose your country and track it.


  72. Rick LaPorte says:

    Would like express shipping. I need the mask before October 22. What method for express shipping to Boston, Massachusetts?


    • airsoftpaintballmask says:

      Express shipping is $50 and it will take time around 10-14 days to your country. Please hurry up to make decision.


  73. Daniel says:

    Hey are you able to do express shipping? I know this is probably a stressful time for you. Thanks!

  74. Mat says:

    hi I’m having the same double shipping charge issue as another guy, I’m also wondering how long shipping takes to Australia (need it by October 28!)

  75. Chris says:

    If I order today, will I receive my mask before October 31st?

    • airsoftpaintballmask says:

      If you pay for EMS shipping method, we still have the chance around 90 percent sir. Will you try ? If yes, please let me know that which mask you want and your paypal email.


  76. JolleyingReap says:

    I ordered a mask and I was wondering if I can get a tracking number because I I never received one in my email.

  77. kody says:

    Sr How long dose it take to ship to Alaska?

  78. Kody says:

    whats your shipping through fedex ups or standard mail

  79. Hugo says:

    hey its me again what is the full cost for smiley yellow mask with the trip and all that things

  80. Hello I have recently purchased a paintball mask from the website it was a fear mask and the order number is 2526. I have not received it and I ordered it on October 11th. If you could please let me know the status of this order? Thank you

  81. Tara Baker says:

    I placed an order for a mask for my husband for christmas and he asked for black mesh eyes. I did not see a spot to make that so i want to make sure his mask comes with them on it. Can you let me know if this will be done.

  82. Dylan Domingues says:

    Hi you shipping in France?

  83. Theresa Heffernan says:

    I emailed you today about a mask that I ordered on December 1. The only receipt I received was from PayPal and the charge has already been made against my credit card. I ordered S2 Deadpool MA85 we. I would like to know if it has been shipped and if I will receive it before December 25.

    • airsoftpaintballmask says:

      yes I shipped your mask already as we talk in email. I will be back with your right tracking number in 24h.


  84. Alejandro Gonzalez says:

    I placed my order in 6 days and haven’t been told whether or not my mask has been shipped. I checked the track my order button but it just tells me what my order was and how long ago I placed that order so I would just like to know if my mask was shipped please…

  85. Mourrier Thomas says:

    Hi, i have buy a paintball mask 10 days ago and i have a airsoft party this week end, i want if is possible tracking my order, this is my order ID : 2755, but i don’t know where is the mask

    • airsoftpaintballmask says:


      above is your tracking number and I would like to let you know that ship parcel from my country to yours need time around 14-24 days after shipping as I write on description. I’m not sure that you will get the mask on time or not. Just wish you have luck.


  86. coy says:

    Can I get a status on order#2769 please?

    • airsoftpaintballmask says:


      your order was shipped already and above is tracking number sir.

      • coy says:

        Made order#2769 on Jan. 26 and it is now March 6, still haven’t received it. I’d like to know where it’s at?

      • coy says:

        Ok, made my order on Jan. 26 and it is now beginning of april and still haven’t received my mask. When I try to track it, the last date it shows it being tracked is Feb.19.

  87. Drake says:

    How long does it take to ship to the US?
    Because it’s been over a month since i placed my order.

    • airsoftpaintballmask says:

      Normally take time around 11-25 days. But this time, I don’t know why it too delay. I think you will get the mask in this week sir

  88. FEUTRIER says:


    Here is the number of the object that I ordered you: 127762736.

    ( It is a black mask ” army of two, of devil cartel “.)

    My order dates March 11th, 2015.

    Amount: 130,00USD BY PAYPAL

    My mailing address:

    Yannis feutrier
    rue du fleurendon, residence “le fleurendon”
    Bâtiment B, Entrée D
    05000 GAP

    I wanted to know how you send parcel please?
    Colissimo? Chronopost? UPS?….

    Thank you for answering me,


  89. knowah123 says:

    So I placed an orde 3ish days ago and still haven’t gotten a conformation email, what should I do? It has taken the money from my account as well

  90. coy says:

    Ok, made my order on Jan. 26 and it is now first week of april and still haven’t received my mask. When I try to track it, the last date it shows it being tracked is Feb.19. This is the second time i’ve had to question about my order.

  91. David says:

    Hi there,

    How long to ship to USA (Texas)?

    Do you have all the Mortal Kombat masks in stock?

  92. alan says:

    Im trying to order a mortal kombat mask but need it by june 3 how long does it take to get it shipped to california, united states

  93. Josh says:

    i ordered a mask a few days ago and i would like to have the tracking number and company used to ship it so that i can track my order. my order number is 2971

  94. GENERAL_SHAN3 says:

    I ordered a mask on july 9 and its july 21. Just wondering how much longer it will be and can i get my tracking number. Thank you.

    • airsoftpaintballmask says:


      above is your tracking number sir.
      follow above website. Choose “post/EMS” then track it. Choose Thailand then put your number and track it again. If you want to know that parcel reached to your country or not yet, choose “ Select country” then choose your country and track it.


  95. Joran says:

    Do you ship to the netherlands?

  96. Paul says:

    How long would express delivery to Ontario take?

  97. Superboy_Berto says:

    Hi I placed an order 11 days ago today and it was cleared 11 days ago and i have yet to receive an email telling me that my item was shipped.

    • airsoftpaintballmask says:

      The faster is 11 days and the longest is $25 days. I told you on the message that it will take time around 11-25 days after shipping. My location is in Asia. Ship to worldwide need time.

  98. Formomi says:

    Hi! I bought a mask from your website I’m guessing you haven’t send the itemsince the transaction has not been successful…. I was wondering if it is possible that I get the item before OCT 28 cause if not i do not want that item anymore and would like you to cancel the purchase… If I can get it before OCT 28th 2015 than please continue…. Thank you

    • airsoftpaintballmask says:

      Express. Takes 7-14 days sir. However, which mask your want and what is your paypal email that I will send you invoice directly to your account. Please let me know

  99. Dan says:

    May I have the tracking number to my order? Its number 3179. Thank you!

  100. Ole Suhr says:

    Hi There !
    On October 18th I ordrerd one: “Army of Two Paintball BB Gun Salem Helmet Goggle Airsoft Mask – S2 Paranoi MA01″.
    Order/Invoice no.: order_5623b9d1a19d1.
    It was paid via PayPal on the same day (transaction no. 9U915570SW505442B).

    I do not seem to be able to track the order on your website. Could you please give me an update.

    Best regards,
    Ole Suhr

  101. PreludingDecadence says:

    I bought a mask, and it was confirmed to be shipped October 13. I haven’t received it yet, and I have no way of knowing where it is.

    What is my tracking number?

    • PreludingDecadence says:

      Never mind, post office said that it came in and they returned it. Is there anyway I can get a refund or have it resent?

      • airsoftpaintballmask says:

        I can reship the mask when I get the package. Why post office don’t contact you before they return the package to me ? Or they contact you already but you don’t get the message ?

  102. Jonathan says:

    quick question how long would it take to ship to California?

  103. Piaggio Riccardo says:

    Good morning, I have purchased from your site 2 helmet in date 22 october. It was paid via PayPal on the same day (transaction no. 6HH98923AB892941D). You confirmed my order ( #: 3220 ). No tracking number and at today (18 november) nothink arrived. Could you please give me an update.

    Best regards,

    Riccardo Piaggio

    • airsoftpaintballmask says:


      I see package reached your country since 13th but now it’s at custom. Please contact your custom sir.

      how to track.
      follow above website. Choose “post/EMS” then track it. Choose Thailand then put your number and track it again. If you want to know that parcel reached to your country or not yet, choose “ Select country” then choose your country and track it.


  104. sully says:

    I just want to know how my order is going. What is my tracking number.

  105. mike says:

    hey i ordered a mask on artfire, was wondering if you have shipped my order yet as i haven’t got a confirmation email yet. my order number is # 1583199

  106. EKAY says:

    Alternative email is

    Hi, I have asked a couple times about my mask order (payment by paypal) could I have the tracking number for my order? and how long would it take to arrive here in Hong Kong?

    order number: 3485

  107. lyle says:

    I would like to know how much shipping to Germany would cost

  108. Bryan arroyo says:

    How much would it cost for express shipping to California , US? And about how fast would it arrive?

  109. Anvita says:

    Ordered a mask on November 10th to Los Angeles. Need it urgently. Received no email about shipment.

    • airsoftpaintballmask says:

      Which website you ordered me the mask sir ? I checked from this website on November 10th with your name and email address but I cannot find your order.

      Thank you

  110. Daniel says:

    Why is my package taking so long just to prepare??? It has not even shipped yet!!!

    • airsoftpaintballmask says:

      Yes, shipped already. After I checked your tracking number RR211336275TH, I see the package departed out from Thailand since March 10, 2017. I think you should get the package within next week sir.

      Thank you

  111. Rated_Rogue says:

    Sir Airsoftpaintballmask, its been a month now since I ordered my mask and nowhere to be seen yet. BTW the tracking system isn’t working

    • airsoftpaintballmask says:

      Dear sir,

      Can I have your order number please. I will check the tracking number sir.

      Thank you

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  113. Greg says:

    Hi, I was just about to order 5 masks. However, shipping to the US (Los Angeles) comes to $100. Is there any way to get this down to $25? I would need to receive the order no later than August 14. Please advise. Thank you!

    • airsoftpaintballmask says:

      I’m so sorry but cannot sir. I have to separate shipping into 5 boxes and ETA time arrival to your country is 14-25 days after clearly payment.

      Thank you

  114. Cedric says:

    hi there, i am interested in purchasing the ONI half mask but i was wondering how long shipping to Australia, Perth would be?

  115. Tristian says:

    Hi, I just bought a mask a couple of hours ago and wanted to know if you are shipping to the address on the paypal or on the site when you fil out the billing address? I also have the email conformation that says I will be shipped to my billing address, Is there a possible way for me to change that shipping address?

  116. Keezo says:

    If I buy today and I live in lomita CA when will it be delivered by I need before this month is over

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  118. Howard Quayle says:

    It’s been 25 days since I placed my order and I haven’t received it yet. No shipping information or any follow up messages about my order, either. All I have is a receipt. I personally don’t think that is very professional, but I understand that you must be very busy. Could you please take the time to send me a tracking number to see when I will be receiving my order? Thank you in advance.

  119. rt says:

    Hello, where is your store based? Thailand?

    Thank You!

  120. Susan Mehler says:

    I’d like to order a mask but I need it by October 20th. Is there an upgraded shipping I could use it would I be safe with the flat rate.

    Thank you!

  121. Nietox says:

    Good morning.
    I would love to buy a oni mask but when I´m going to pay it with platform “paypal”, the service is cancelled and it doesn´t allow me to pay it.
    What can I do to buy the mask?
    Thank you.

  122. Dan says:

    Can I have the tracking number for my order #4287, thank you.

  123. Vince says:

    Hi I recently placed an order for the Samurai Assassin Demon Oni Mask. Due to my financial dilemma I would like to cancel the order.


  124. Daniel says:

    Hiiii :) I am sorry if this question is already somewhere but i wanted to ask are you shipping to Czech Republic ? :)

  125. Kaleeque N Creary says:

    Can i have a tracking number please

  126. Volker says:

    Hello to overseas,
    do you already have a tracking number for my order number 4444 ?

    Thank You …
    and best Regards from Germany

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